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HomeReturn and Refund Policy

Return and Refund Policy of Falcon Herbs

At Falconherbs.com, we are committed to providing you with the highest quality Ayurvedic and Herbal products and services. However, we understand that there may be instances where you need to return a product. We have outlined our return and cancellation policy below to ensure a smooth and transparent process for our customers.


1. Product Returns:

1.1 Damaged or Defective Products: If you receive a product from us that is damaged or defective, please contact our customer support team within 2 days of receiving the product. We will arrange for a replacement or refund, and in most cases, we will cover the return shipping costs.

1.2 Unopened and Unused Products: If you wish to return an unopened and unused product, you may do so within 5 days of purchase. Please ensure that the product is in its original packaging and in a resalable condition. You will be responsible for return shipping costs.


3. How to Initiate a Return or Refund: To initiate a return or cancellation, please contact our customer support team through 70220 90007 or Email: care@falconherbs.com. You will need to provide your order ID for a quick and efficient process.


4. Refund Processing: Refunds will be processed within 5-10 business days from the date we receive the returned product. Refunds will be issued to the original payment method used for the purchase or directly contact for other payment methods.


5. Contact Information: If you have any questions or concerns regarding our return and cancellation policy, please don’t hesitate to contact our customer support team at [care@falconherbs.com] or [70220 90007].

We value your trust in our Ayurvedic and Herbal products and post services and strive to make the return and refund process as convenient and fair as possible. Thank you for choosing Falconherbs.com for your needs.