Privacy Policy

We appreciate your trust when you sign up with our firm. We ensure to take proficient care of your personal information and keep your order history, information and records private. Falconherbs.com or any of the affiliates will not be able to misuse any personal information. Personal information is mainly defined as information, which is related to personal, and while combining it with other information, is capable of identifying the person. It comprises of your address, name, date of birth, sex and phone number. We will collect some sensitive information, like bank account details, debit card or credit card details and more. This sensitive information is used for securing payment methods with your orders.

We ensure to follow a strict privacy policy like:
No sharing of information:

We are not going to share your details unless it is for internal business purpose or for research only, our primary objective is to process orders to serve you with apt result.

We prevent selling your information to third party

While ordering from us, we believe that you are interested in our service and we will email you with further detailed information on some similar items, matching your requirements. You can even share a secret correspondence email with us. In case, you do not want to receive further email, please unsubscribe your name from our mailing list.

Your bank statement or credit card will not show name of our company. Even the credit or debit card will not show transaction information with our company’s name. Falconherbs.com will not be anywhere.

The name of merchant on bank or card statement will show the payment processing partner or names of our parent companies.

We assure security of information and systems. Your information will remain safe with us, and our employees cannot access it unless required.

Other than what is stated in privacy policy, we are not going to use personal or sensitive information of our client for any reason or purpose. By ordering our products, you consent to this use of your personal information, with us.

How we use your information
Shipping address: It is used for shipping your order. You can change it with different order and we will not send anything apart from orders.

Phone number: This information is used for helping out the courier delivery person to track you. The products will reach you in a concealed manner, making sure that it has not been tampered with. Phone numbers will further be used for confirming order and send shipping codes. Our management team might give you a call to receive feedback and suggestion and for improving the quality of services and products. If you do not want to be disturbed on your phone, or want to reach to other numbers, email us at support@falconherbs.com

Credit card information: This CC information is used for transaction procedure.

Email address: If you request us not to, we will not send any further email. As default, we assume your consent to send email for:

Emailing you copy of order
Emailing you shipping confirmation
Emailing you short survey of customer satisfactory note
Emailing for any “reminders” you want to
Emailing information related to new promotions or products on websites
Emailing you regarding any interesting issues or facts

Your billing address: This is required for credit card verification ONLY. Falconherbs.com will not provide anything to this address.

Gathering information
We also like to collect information like any other company, but only after using comprehensive gathering policy.

For visitors: While you visit Falconherbs.com, we know someone is visiting us and not exactly you. We count numbers of visitors and track products or pages which are of greater interest level. We avoid gathering information regarding any specific person who visited out site and did not register with us.

We ensure to cover your personal information by Privacy Policy with strict guidance. We might share this information with third party business partners and our noted vendors, only for processing your orders. We might share it for noting any complaints, regarding our products or services.

You have every right to know information, which we have collected. You can even change this information. For contacting us regarding any change of information, you can write us at support@falconherbs.com .

For making changes, you have to prove your identification. This will prevent others from accessing files under your name.

We will prevent revealing credit card details over phone. If any problem takes place with credit cards, our merchant bank will handle it for you.

Strict confidence is meant for customer feedback. If you ever disclose the feedback, it will be kept anonymous.

In short, anything you purchase from Falconherbs.com, it will be protected strictly. The services are 100% private.

Legal issues
If any transaction is involved in legal dispute, we might request for information in form of witness summons. During such instances, we might ask you to furnish requisite information. If anything like this occurs, we will contact the customers first and inform them of legal obligations.

This is an uncommon issue, mainly associated with credit card frauds. Therefore, sharing this information will help in protecting your business and account with us.

Links to other sites
Our website might provide links to third party website, which might collect identifiable information from your side. You can identify those pages in URL and those pages will not carry the logo of Falconherbs.com, on top. We will not take responsibility regarding policy of any third party website.

Well, these links are NOT required for complete transaction at Falcon Herbs Website We ensure that your service with us remains private.

Our online payment gateway comprises of vast history of managing secured payment transaction, in millions. Shop with confidence and make payments.

Our site might offers link from advertisers, but we do NOT take responsibility of any of their services, after you have redirected your search in their websites.

Merger, Acquisition and Termination of Service
If we merge with any third party, the new company might use sensitive or personal information, you have provided us. If we cease it, then other companies, offering similar products or services, will use your information.

You will agree that we have the best privacy policy in industry. You can write to us at support@falconherbs.com , for any needful clarification.